RetentionZen alerts you when an account slips or surges, so you know how much revenue is at risk and when opportunity is emerging.

It learns your product and how individual accounts and users behave, helps users when they get stuck, and alerts you when revenue is at risk or ready to expand.

Setup in 15 minutes—no engineering required
retentionzen.dashboard
GROWTH
RISK
FRICTION
Log: champion_adoption = dropping

Which accounts put ARR at risk right now?

$38,400

ARR at risk

FrictionUserAccountRevenue
The Problem

Your tools show activity. RetentionZen shows revenue impact:

what's at risk, why, and what to do next.

Product Analytics

Usage without dollars

Support Tools

Friction without renewal risk

Success Platforms

Health scores without causes

RevOps

Revenue without adoption context

Sound familiar?

  • You see usage, but not which dollars it represents.
  • Support sees friction, but it's disconnected from renewal risk.
  • Sales sees ARR, but can't see adoption decay until it's too late.
  • You have dashboards. You don't have priorities.
?
Revenue Impact
Unknown — until now
The Solution

RetentionZen turns behavior into revenue intelligence

One system that links adoption, friction, and engagement to ARR—so you can see which accounts to save, which to grow, and what's driving risk.

Connect Your Data

CRM
Salesforce, HubSpot
Connected
Product
Events & usage signals
Connected
Support
Tickets & CS signals (optional)
Connected
RetentionZen
Unified revenue intelligence

Get revenue insights

Accounts thriving
High adoption, expansion-ready
$124,800 ARR
Accounts drifting
Adoption trending down
$67,200 ARR
At risk now
Immediate intervention needed
$38,400 ARR
Features

Everything you need to protect and grow revenue

From onboarding to renewal and expansion, RetentionZen turns product signals into revenue-weighted priorities.

Onboarding that actually completes

Track checklist and milestone progress across every account. Know who's stuck, who's thriving, and what's blocking value realization.

3x faster time-to-value

Proactive in-app help

Detect friction patterns and surface contextual guidance before users give up. Reduce support load by solving problems upstream.

40% fewer support tickets

Account-level signals

See risk and expansion signals at the account level—before the renewal call. Know which accounts need attention and which are ready to grow.

Predict churn 60 days early

Revenue dashboard

See your entire customer base through a revenue lens. Thriving, drifting, and at-risk—all in one view, all tied to ARR.

Full ARR visibility
Smart Alerts

You'll know when it matters

RetentionZen watches your accounts around the clock and alerts you to the signals that predict revenue changes.

When

Champion stops using premium features

You'll be

Notified before they consider downgrading

$12,000/yr
When

Account activity spikes unexpectedly

You'll be

Notified of an expansion opportunity

+$8,400/yr potential
When

User struggles with core workflow repeatedly

You'll be

Notified before they submit a ticket

Save the account
When

Multiple users go inactive at once

You'll be

Notified of account usage anomalies

$48,000/yr at risk
When

New power user emerges in account

You'll be

Shown the new champion automatically

Expansion opportunity
When

Key feature adoption stalls after trial

You'll be

Sent account-level notification

Prevent churn

Stop reacting to churn. Start predicting it.

See RetentionZen in Action
Setup

Get started in minutes, not months

Simple setup. No complex implementation. Start seeing revenue signals on day one.

01
5 minutes

Connect your CRM

Integrate with Salesforce or HubSpot in minutes. We map accounts to revenue so every signal has a dollar value.

SalesforceHubSpotCustom CRM
02
10 minutes

Connect your product

Add our lightweight snippet. RetentionZen starts tracking user behavior automatically.

JS SnippetAPISegment
03
Same day

See revenue signals

Within hours, see which accounts are thriving, drifting, or at risk—with actionable alerts tied to ARR.

Risk ScoresExpansion SignalsFriction Alerts
15 min
Average setup time
<10 min
Engineering resources needed
0
Manual setup
Built for$500k - $50M ARR SaaS

Stop guessing about revenue risk

Join revenue teams who know exactly which accounts need attention, which are ready to expand, and how much ARR is on the line.

14-day free trial
No credit card required
Setup in 15 minutes
“We saved $24k in ARR in our first quarter by catching at-risk accounts before they churned.”
— VP of Customer Success